UX Designer (Remote)

What You'll Do:

• Shape ideas into testable bets 

• Partner with stakeholders and executives to capture strategic ideas and turn them into clear hypotheses

• Define the problem, the target customer, the business case, and the evidence that would change our minds

• Push back constructively when an idea lacks a clear problem or buyer

Lead discovery research 

• Plan and run high-volume discovery with customers and prospects, including interviews, workshops, concept tests, and usability sessions

• Work with Stakeholders, Sales, and Customer Success to find the right participants quickly

• Synthesize findings into short, decision-ready insights

Build proof-of-concept prototypes 

• Create interactive prototypes, from clickable concepts to functional PoCs, using AI-assisted tools

• Apply sound UX judgment to flows, information architecture, and interaction design

• Work with your developer counterpart to draw a clear line between prototype-grade and production-ready, and hand off cleanly

• Use PoCs to confirm understanding, not to deliver solutions

Validate against the market 

• Test willingness to adopt and pay, not just whether people like the idea

• Define success signals before each validation cycle and track them

• Present recommendations to leadership with the evidence behind them

Protect the integrity of the process 

• Frame every prototype clearly as exploratory so customers never hear a commitment

• Work with Sales and Legal on NDAs, disclosure, and expectation-setting

• Keep Sales informed of what you're learning and what is, and isn't, safe to say to customers

Lead the pod 

• Set priorities, rhythm, and working agreements for a small cross-functional team

• Share frequent, brief readouts instead of big-bang reviews

• Build reusable templates, scripts, and prototype patterns that make each cycle faster

What this role does NOT do 

• Build or customize solutions for a specific customer

• Help customers integrate, configure, or implement our software

• Make roadmap or delivery commitments based purely on a PoC

• Ship production code (engineering reviews and rebuilds PoCs before anything goes to market)

What Success Looks Like:

Success is measured by the quality of the decision, not by whether an idea moves forward. A well-evidenced "stop" is a win.

• Ideas reach a go/no-go decision in weeks, not quarters

• Ideas the business funds are backed by clear problem definitions, working prototypes, and customer proof

• Leadership and Sales trust the evidence and understand why ideas advanced or stopped

• Fewer fully built features fail to find demand

What You Bring:

Core skills 

• Strong business thinking: markets, buyers, pricing, and ROI, not just usability

• Demonstrated rapid prototyping ability, including fluency with AI-assisted building tools

• Hands-on discovery research experience and comfort talking directly with customers and prospects, including senior stakeholders

• UX and product design fundamentals, with a portfolio or examples of shipped work

• Product management experience or equivalent: scoping, prioritization, and stakeholder management

Also valuable 

• B2B SaaS experience, especially enterprise software

• Comfort working in or alongside a live codebase

• Experience leading small teams without formal authority

• The confidence to tell senior leaders "the evidence doesn't support this"

How this role is different 

• From a traditional PM: less roadmap ownership, more hypothesis testing, and you build the artifacts yourself

• From a UX Designer: you own the business case and market validation, not just the experience